We'll guide you through the claim process.

This guide will ask you a concern and based upon your answer show you another question or outcome.

Before you start, examine if you're eligible for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in progress?

3: You can track your claim for JobSeeker Payment

You might need to supply supporting files to advance your claim.

We'll let you know the outcome of your claim. We'll send a message to your myGov Inbox.

If you don't get electronic letters, we'll send you a letter in the mail.

If you believe we have actually made an error you can ask us to review our decision.

We can assist if you remain in financial difficulty or require special help while we process your claim.

4: Are you claiming JobSeeker Payment on your own?

5: Do you have a Nominee plan in place?

To declare on somebody else's behalf you need to be authorised.

The person you're claiming for must choose you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate arrangement

You need to have a plan in location to claim on someone else's behalf.

The person you're declaring for will require to start the procedure. Read about how to include a Nominee plan utilizing your online account.

7: Do you wish to claim online?

The most convenient method is to declare online.

8: You can declare over the phone

If you can't declare online, call us on the Centrelink Employment Services line.

You do not require to go to a service centre to make a claim. If you're feeling unhealthy, or need to separate yourself in the house, please do not visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to declare

To declare a payment you need a myGov account linked to Centrelink. If you don't have a myGov account, it's simple to produce one.

To link Centrelink you'll require your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you need Centrelink connected to your myGov account. If you have a CRN you can link Centrelink to your myGov account.

Follow these actions to link to Centrelink and make a claim.

1. In myGov, select View and link services.

1. Under Link a service discover Centrelink and select Link.
2. Select I have a CRN and follow the prompts to link Centrelink to your myGov account.
3. Select Centrelink from your connected services.
4. Select Make a claim or job view claim status, then Make a claim.
5. Under Job Seekers select Begin.
6. Select Get JobSeeker Payment then follow the prompts to finish your claim.
   
   13: Create a myGov account and prove who you are to link to Centrelink
   
   To claim a payment you need a Centrelink online account connected to myGov. If you do not have a myGov account, it's simple to create one.
   
   Follow these steps.
   
   1. Go to myGov and select Create an account.
7. Read the Terms of usage. If you consent to the terms, choose I concur.
8. Enter your e-mail address, then confirm this address utilizing a code we email to you. Your myGov account must use a distinct e-mail address. You can't utilize the exact same email for another myGov account.
9. Enter your mobile number, if you have one. If you enter a number you'll get a code sent out to it each time you sign in to your myGov account.
10. Create a password and 3 secret concerns and enter responses.
11. You have actually developed your myGov account, select Continue to myGov.
    
    After you show who you are through myGov by entering some details about you, you'll get a CRN. We'll examine if you currently have a CRN or create one and link Centrelink to your myGov account.
    
    14: Prove who you are to link Centrelink
    
    1. In myGov, select Continue from the Government support for Coronavirus alert.
12. Select I require a CRN.
13. Follow the prompts to enter your identity information.
14. Enter info from your Medicare card.
15. Enter some personal details and job we'll check them versus our records.
16. We'll link Centrelink to your myGov account and you'll then have a Centrelink online account.
17. You'll need identity information from one of these files: - present Australian passport
18. Australian birth certificate
19. Australian citizenship certificate
20. Australian visa.
    
    You'll also require identity details from one of these documents:
    
    - Australian chauffeur licence
21. ImmiCard issued by the Department of Home Affairs
22. Australian Citizenship by Descent Certificate.
    
    You can now start your claim for a payment. Before you can submit your claim, you'll require to check out a service centre to complete our identity requirements. You'll require to offer us an acceptable picture identity file as well as any other documents we might ask for.
    
    If you can't show who you are online to get a CRN, call us on the Centrelink Employment Services Line.
    
    15: How to claim after you develop your myGov account and link to Centrelink
    
    16: Is your myGov account connected to Centrelink?
    
    You require to link your myGov account to Centrelink to make your claim.
    
    17: Do you have a Centrelink Customer Reference Number (CRN)?
    
    If you do not have one or can't remember your Centrelink Customer Reference Number (CRN), select No.
    
    18: Sign in to myGov and prove who you are to connect Centrelink
    
    To declare a payment online, you'll need to do both the following:
    
    - link your Centrelink online account to myGov
23. show your identity to Centrelink.
    
    You can do both of these with a strong Digital Identity.
    
    myGovID is currently the only Digital Identity provider that supplies the strong level Digital Identity needed for Centrelink.
    
    Download and utilize the myGovID app to get a strong level Digital Identity. You'll require to enter your personal details, information from your identity files and confirm your photo.
    
    Discover how to establish the myGovID app on the myGovID site.
    
    Once you have a strong level Digital Identity, follow these steps to connect Centrelink and prove your identity.
    
    1. Sign in to myGov.
24. Select View and link services, then select Centrelink.
25. Give your grant share your details with Centrelink.
26. Select No to Do you have or understand your CRN?
27. Select Start in the Digital Identity (Recommended) box.
28. Connect your Digital Identity to myGov.
29. Enter other information about you.
    
    If you can't show your identity online, call us on the Centrelink Employment Services line.
    
    19: How to declare after connecting Centrelink to your myGov
    
    Once your Centrelink online account is connected to myGov, you can use online.
    
    1. Sign in to myGov.
30. Select Make a claim or view declare status, then Make a claim.
31. Under Job Seekers select Get started.
32. Select Make An Application For JobSeeker Payment then follow the prompts to finish your claim.
    
    20: Check in to myGov and make a claim in Centrelink
    
    If your Centrelink online account is linked to myGov, you can apply online.
    
    To do this:
    
    1. Sign in to myGov.
33. Select Make a claim or view declare status, then Make a claim.
34. Under Job Seekers select Begin.
35. Select Make An Application For JobSeeker Payment and follow the prompts to complete your claim.
    
    We'll inform you if you require to do anything else to finish your claim. We may ask you submit supporting files to submit your claim.
    
    You can finish these actions up to 13 weeks before your situations alter. You can then send your claim 14 days before your scenarios alter. We'll contact you to advise you to do this.
    
    21: Sign in to myGov and link to Centrelink with your CRN to claim
    
    To claim a payment you require a Centrelink online account linked to myGov. When you have a CRN we can create a Centrelink online account for you and job connect it to your myGov.
    
    Follow these steps:
    
    1. Check in to myGov.
36. Select View and link services, then choose Centrelink.
37. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account.
38. Select Centrelink from your linked services.
39. Select Make a claim or view declare status, then Make a claim.
40. Under Job Seekers select Get begun.
41. Select Request JobSeeker Payment and follow the prompts to complete your claim.
    
    We'll inform you if you need to do anything else to finish your claim. We might ask you for supporting files to send your claim.
    
    22: job After you declare by phone
    
    We'll contact you if we need more information.
    
    We'll send you a letter to let you understand your claim result. If your claim achieves success, we'll let you understand:
    
    - when you'll get your very first payment
42. how much you'll get.
    
    23: job After you declare online
    
    After you send your claim online, you'll get an invoice informing you:
    
    - the ID variety of your claim
43. the date we approximate your claim will be total.
    
    If your Centrelink online account is connected to myGov, sign in now to track your claim online.
    
    Check in to myGov
    
    You can also utilize the Express Plus app.
    
    If you do not concur with our decision call us on the Centrelink Employment Services line. If you still do not agree, you can ask us to examine our decision.
    
    To do your business with us, produce a myGov account and link it to Centrelink.
    
    You need to show your identity before you declare a payment or service.
    
    When you declare a payment or service, we'll ask you for some documents to support your claim.
    
    If you or your partner stop work, or job change from full time to casual work we'll need a Work Separation Certificate from you in some situations.
    
    You can ask somebody to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak with us, upgrade your information and get payments for you.