Outlook doesnt start, crashes or shows Not Responding
Jovita Mooney edited this page 1 week ago

It’s recommended to use a strong, unique password for your account and enable two-factor authentication for an added layer of security. But this technique doesn’t work 100% of the time. If Outlook’s customer service team is busy (which is often the case), they may simply ignore your message.

If your Outlook crashes when opening methods to stop Outlook crashing or on startup or even if Outlook stucks at Processing, you can fix it by opening Outlook in Safe Mode. To open Outlook in Safe Mode, follow the instructions below. You can determine if it's corrupted by creating a new profile and changing which profile is used when Outlook starts. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem to be missing.

If the check box is cleared, the service or startup program doesn't run when you restart the computer. To keep up with new viruses as they're created, antivirus software vendors periodically provide updates that you can download from the Internet. Download the latest updates by methods to stop Outlook crashing visiting your antivirus software vendor's website.

When typing, please note methods to stop Outlook crashing the space between outlook.exe and /resetnavpane.If you encounter this issue more often, see this Quick Tip to find a more definitive solution. When typing, please note the space between outlook.exe and /safe.For alternative methods of starting Outlook in Safe Mode see this Quick Tip. As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. I have found that when this happens its due to the Account in windows needing to be updated. If you close outlook(make sure its not in the system tray) then click on start and type Domain, then find Access work or school. You should see the Microsoft account, click on it and disconnect it.

In some instances, however, one or more Add-ins may cause problems and needs to be disabled. Add-ins can either be removed from the Windows Control Panel or through Outlook itself. Perfectly repair and recover corrupted Outlook PST & OST files. When something goes wrong with Outlook, Microsoft recommends that we start it in Safe mode.

New features like Files and attachment previews let you see your pictures and files without leaving your inbox. And now you can add emojis and GIFs to your messages. Microsoft is committed to providing a high methods to stop Outlook crashing level of support for all its services, including Outlook.com, ensuring users can manage their accounts effectively and enjoy a seamless email experience.

Even though Hotmail has been integrated into Outlook.com, Microsoft continues to support users with @hotmail.com addresses. These users have methods to stop Outlook crashing access to the full range of Outlook’s modern email and personal information management features, along with dedicated support for any issues they may encounter. Microsoft’s customer service can be reached via email, phone, live chat, social media, and community forums. We’ve tried contacting them through multiple channels, and we’ve found that phone and chat are the quickest ways to get a response. Couldn’t reach the Outlook customer service via the phone, live chat, or online forums?

If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. An out-of-date antivirus program may sometimes cause errors when you try to start Outlook as there may be compatibility issues between your antivirus program and Outlook.

When your mail profile is damaged, Outlook often fails to start as well or you’ll find yourself encountering one error after the other. methods to stop Outlook crashing One of the first and most effective steps is to launch Outlook in Safe Mode. This mode turns off all add-ins and custom settings, helping you quickly identify if a third-party add-in is causing the startup problem. After running any of the above processes, make sure you check for updates again to verify that all updates have been installed. Did Outlook still work correctly the last time you used it?

You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. If your Outlook is working fine now, it means add-ins are the culprit. But it is important to identify the specific add-in that was causing trouble. To identify that, check the add-ins one at a time and restart Outlook.

Repeat the process for all the add-ins that were selected earlier and wait until the Outlook crashing problem repeats. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost). The steps to access the repair tool vary depending on your operating system.